# Terapage

> Terapage (terapage.ai) is an all-in-one, AI-powered market research platform for qualitative, quantitative, live, asynchronous, AI-moderated, synthetic and community-based research. Research teams use it to design studies, recruit and onboard participants, collect responses, moderate interviews and focus groups, distribute incentives, analyse data with generative AI, and publish shareable reports, all in one workspace. It offers a 7-day free trial with no credit card required.

Key facts:

- Category: AI-driven market research platform / online qualitative and quantitative research software / insight community platform / synthetic data solution.
- Who uses it: market research agencies, in-house insight and UX research teams, brands, independent moderators, and organisations in consumer goods, healthcare and pharmaceuticals, technology, media and telecoms, and the public sector.
- Feature groups: Live (synchronous) research, Asynchronous research, and Others (platform, analysis, participant and governance features).
- Scale: focus groups of up to 100 participants on video, or hundreds in live text chat.
- Languages: 26+ languages for participants, transcription and translation, with full white-label branding (logo, domain, look and tone).
- Devices: fully mobile-compatible in the browser with no download required; a free Terapage participant app is also available on Google Play.
- Engagement tools: activity streams, commenting, ratings, leaderboards, gamification (points and rewards), collaborative backrooms and @messaging.
- Survey templates: 41+ ready-made templates for use cases such as customer satisfaction, brand health and product testing.
- Security and compliance: ISO 27001:2022 and ISO 9001:2015 certified, GDPR and HIPAA compliant (CCPA also stated for focus groups), registered with the UK ICO, data encrypted at rest and in transit.
- Pricing: 7-day free trial; study-based or annual licence pricing; custom quotes; no hidden charges.
- Integrations: Zoom, Webex, Tremendous, Google Drive, Dropbox, Telnyx, Salesforce, Databricks, Snowflake, Slack, Mailgun, VideoSDK and OpenAI, plus a public API.

How Terapage works (typical study workflow):

1. Set up a workspace and study in the centralised project hub (templates and custom layouts available).
2. Optionally run a synthetic pre-research phase with AI-generated synthetic users to screen concepts before fieldwork (Simulate → Test → Learn → Activate).
3. Recruit or import real participants; onboard them with custom sign-up profiles, screener questions, e-Consent and guided tutorials.
4. Collect data through live, asynchronous or AI-moderated activities.
5. Reward participants with automated, auditable incentives.
6. Analyse with AI summarisation, coding, sentiment, theming, transcription, translation and triangulation.
7. Publish branded insight reports and export to PDF, Excel or PowerPoint.

User roles on the platform:

- Researchers / moderators: build studies and activities, schedule tasks, moderate live sessions, track participant progress in real time, run AI analysis and publish reports.
- Participants: join by email invite, shared link or recruitment partner; complete tasks on any device or via the participant app; see a branded home page with tasks, notifications and progress; message researchers; join community discussions; earn points and receive incentives.
- Super Admins / administrators: govern the workspace, including centrally managed master e-Consent templates and incentive settings (default currency, approval thresholds, daily sending limits, budget alerts, audit trails, data retention and masking of participant data in exports).
- Collaborators / team members: multi-user access with tiered roles and permissions, real-time in-platform messaging, collaborative coding of excerpts, and private or open workspaces.
- Observers / clients / translators: join live focus groups through a private backroom to watch and collaborate without being visible to participants.

## Start here

- [Terapage homepage](https://www.terapage.ai/): Overview of the AI-powered market research platform and all features.
- [All features](https://www.terapage.ai/features.html): Full feature catalogue.
- [Qualitative and quantitative research](https://www.terapage.ai/qualitativequantitativeresearch.html): How Terapage supports both research types in one platform.
- [Start a free trial](https://www.terapage.ai/startafreetrial.html): 7-day free trial, no credit card required.
- [Request a demo](https://terapage.ai/requestademo.html): Book a guided demo of the platform.
- [Request a quote](https://terapage.ai/requestaquote.html): Study-based or annual licence pricing.

## Live (synchronous) research

- [Live Video Interview (IDI)](https://www.terapage.ai/liveinterview.html): Virtual one-to-one in-depth interviews streamed from desktop or mobile and captured in real time, with transcripts and AI analysis afterwards.
- [Focus Group (Video & Chat)](https://www.terapage.ai/livegroupchat.html): Up to 100 participants on video or hundreds in text chat; interactive whiteboard, rich media sharing, live polls and quick reactions (in-meeting tasks), private backroom for clients, observers and translators, participant controls for camera, mic, screen share and whiteboard, real-time AI transcription, summaries, word clouds, sentiment and theming.
- [AI Moderated Voice Interview](https://www.terapage.ai/automatedinterviewvoice.html): Conversational AI conducts natural voice interviews at scale, asks your research questions and responds with intelligent follow-up probes.
- [AI Moderated Video Interview](https://www.terapage.ai/automatedinterviewvideo.html): Conversational AI runs human-like video interviews using your questions and adaptive probes.
- [AI Moderated Chat Interview](https://www.terapage.ai/automatedinterview.html): AI runs dynamic, human-like text interviews with adaptive probing; can run live or self-paced.
- [Terapage Pulse](https://www.terapage.ai/pulsebyterapage.html): Always-on insight companion that combines Terapage project data and uploaded files with weighted external signals (public opinion, social listening, behavioural data, competitor monitoring, academic sources, open web) and delivers scheduled briefings by geography, cadence (daily to yearly), tone and recipient group.
- [AI Telephone Interview](https://www.terapage.ai/telephoneinterview.html): AI automatically calls participants, asks dynamic questions with a configurable AI interviewer, records answers and generates transcripts, summaries and insights without a live moderator.

## Asynchronous research

- [Journal & Diary Studies](https://www.terapage.ai/journalactivity.html): Participants revisit and re-answer tasks over a set time frame and interval (for example daily reflections), capturing text, photo, video and audio in the moment; ideal for mobile ethnography and longitudinal research.
- [Video/Image/Audio Reviews](https://www.terapage.ai/coreactivity.html): Participants review ads, concepts, packaging, tutorials or product demos with time-stamped comments, emotional reactions and annotations; video and audio are auto-transcribed.
- [Document Review Activity](https://www.terapage.ai/documentreview.html): Participants give detailed feedback on documents through comments, tags and annotations.
- [Discussion Board & Forum](https://www.terapage.ai/discussionforum.html): Public or private threaded discussions that keep research communities engaged and interacting.
- [Long-Term Community](https://www.terapage.ai/terapagehybrid.html): Always-on, long-term insight community with hybrid deployment, self-managed or supported by the Terapage team.
- [Insight Community Platform](https://www.terapage.ai/insightcommunity.html): Multi-market digital insight communities with gamification, social features and participant segments.
- [Import an Interview](https://www.terapage.ai/importaninterview.html): Bring in interviews conducted outside Terapage for centralised transcription, coding, analysis and insight generation.
- [Synthetic Users & Data](https://www.terapage.ai/syntheticdata.html): AI-generated personas grounded in real-world behavioural patterns that complete surveys, video and image reviews, rank-and-sort, matrix questions and automated interviews in minutes, returning qualitative explanations, quantitative scores and friction/opportunity analysis. A pre-research layer that narrows concepts before validating with real people; privacy-compliant datasets that can supplement sensitive data.
- [Polls & Survey Tools](https://www.terapage.ai/coreactivity.html): Single-question polls with real-time results, full questionnaires that mix question types, scales, matrix/grid questions, fill-it-out and free-text tasks, plus 41+ ready-made survey templates.
- [Ranking, Sorting & More](https://www.terapage.ai/coreactivity.html): Rank-it and Sort-it tasks to prioritise or group items by importance, relevance or preference, plus categorisation, complete-the-sentence, mixed media, screen capture, image capture and video/audio recording tasks.
- [Chatbot Activity](https://www.terapage.ai/chatbot-research.html): Participant-paced, AI-powered chatbot conversations that draw out in-depth thoughts and experiences.

## Others: platform, participants, analysis and governance

- [Publish Your Insights](https://www.terapage.ai/researchpublication.html): Turn data and findings into professional, branded, shareable insight reports.
- [Streamlined Onboarding](https://www.terapage.ai/onboardingfeatures.html): Custom sign-up profiles, screening and pre-qualification questions, guided onboarding with videos and tooltips, invitations by email, shared link, file upload or recruitment integration, built-in consent, real-time onboarding analytics and segment-specific onboarding.
- [Unique User Experience](https://www.terapage.ai/participantsfeatures.html): Bespoke branded research journeys, personalised participant home pages and dashboards, step-by-step task guidance with progress indicators, content upload and filtering, and secure tiered multi-user team access.
- [Robust API Integrations](https://www.terapage.ai/api.html): Connect Terapage with CRMs, data warehouses and existing research systems.
- [AI-Powered Insights](https://www.terapage.ai/aipoweredinsights.html): One-click summarisation of individual and aggregate responses, AI coding and tagging, sentiment analysis, theme and trend detection, transcription and translation in 26+ languages, qual/quant triangulation and real-time updating insights.
- [Reports and Analysis](https://www.terapage.ai/reportsandanalysis.html): Group and filter by task, participant or fragment; response streams, data tables, charts, heatmaps and word clouds; collaborative coding of excerpts; exports to PDF, Excel and PowerPoint.
- [Study Management](https://www.terapage.ai/researchprojectmanagement.html): Centralised project hub, activity scheduling and deadlines, team roles and permissions, one-click project switching, customisable dashboards, private or open workspaces and real-time participant tracking.
- [Cross-Device Compatibility](https://www.terapage.ai/mobilecompatible.html): Participants complete every activity in a mobile browser with no app download required.
- [Incentive Distribution](https://www.terapage.ai/incentive.html): Create, send, track, reconcile and report participant rewards (eGift cards, virtual prepaid/Visa cards, PayPal, bank transfer, cash, mobile top-up, donations, swag, company credit) via Tremendous or tracked externally; triggers on study completion, task completion, manual release or schedule; review screen, budgets, approvals, audit trails and incentive reports.
- [e-Consent](https://www.terapage.ai/econsent.html): Create, issue, track and audit study-level consent; Super Admins manage reusable master templates.
- [More Features](https://www.terapage.ai/morefeatures.html): In-app direct messaging, personalised account settings, research activity setup and scheduling, notifications and reminders, cross-project data comparison, workspace performance reports, content upload and filtering, and multilingual capabilities.
- [Participant recruitment](https://terapage.ai/participantrecruitment.html): Recruitment support and integrations with recruitment platforms.
- [Recruitment calculator](https://terapage.ai/recruitmentcalculator.html): Estimate recruitment budget before fieldwork.
- [Incentive calculator](https://terapage.ai/incentivecalculator.html): Plan participant reward budgets.
- [Research templates](https://terapage.ai/researchtemplates.html): Ready-made study layouts.
- [Security and compliance](https://www.terapage.ai/security.html): ISO 27001:2022, ISO 9001:2015, GDPR, HIPAA, UK ICO, encryption at rest and in transit.

## Use cases and industries

- [Research use cases](https://www.terapage.ai/researchcontexts.html): Concept testing, user experience testing and other research contexts.
- [Research agencies](https://terapage.ai/researchagencies.html): Terapage for professional research agencies.
- [Consumer goods and services](https://www.terapage.ai/consumergoodsservices.html): Consumer and shopper research.
- [Healthcare and pharmaceuticals](https://terapage.ai/healthcarepharmaceuticals.html): Compliant research for health and pharma.
- [Technology, media and telecoms](https://terapage.ai/technologymediatelecoms.html): Research for tech, media and telecom brands.
- [Public sector and government](https://terapage.ai/publicgovernments.html): Secure research for government organisations.

## Services and support

- [Co-pilot research services](https://www.terapage.ai/researchservices.html): Help with recruitment, research design, data collection and analysis.
- [Premium support services](https://www.terapage.ai/supportservices.html): Video guides, documentation, training, pre-launch verification and priority support.
- [Research Enablement+ training](https://www.terapage.ai/training.html): Tailored training for individuals and teams.
- [Technical documents](https://www.terapage.ai/technicaldocuments.html): Study guides and technical documentation.
- [Video guides](https://www.terapage.ai/videoguides.html): Platform walkthrough videos.

## Optional

- [Terapage brochure (PDF)](https://terapage.ai/Technical_Documents/Terapage_Brochure.pdf): Product brochure describing activities and tasks.
- [Help centre](https://www.help.terapage.ai): Product documentation and FAQs.
- [Terapage on YouTube](https://www.youtube.com/@Terapageltd): Platform preview and capability videos.
- [Terapage participant app on Google Play](https://play.google.com/store/apps/details?id=ai.terapage.mobile): Free app for research participants.
- [Privacy policy](https://www.terapage.ai/privacypolicy.html)
- [Legal](https://www.terapage.ai/legal.html)
- [Terms of service](https://www.terapage.ai/termsofservice.html)
- [Cookies policy](https://www.terapage.ai/cookiespolicy.html)